Privacy Policy

KQ Trading, we is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, services, and products.
1. Information We Collect
We may collect: name, address, email, phone, payment and transaction details, order history, IP address, browser/device details, marketing preferences, and website usage data (including cookies). We only collect what is necessary for our business and services.
2. How We Use Your Information
We use your personal information to: process and deliver orders, communicate about purchases/inquiries, send marketing (with consent), improve services, and comply with legal obligations.
3. Data Storage & Security
We protect your information from misuse, loss, unauthorised access, modification, or disclosure, using secure servers, encryption, and access controls.
4. Disclosure of Information
We may share your data with delivery partners, payment processors, IT providers, analytics platforms, or government authorities as required by law. We never sell your information.
5. Cross-Border Data Transfers
Some service providers may be outside Australia. We ensure overseas transfers comply with Australian privacy laws.
6. Your Rights
You can request access, correction, withdraw marketing consent, or complain about breaches. Contact us for assistance.
7. Cookies & Tracking
We use cookies to improve your experience, analyse site use, and support marketing. You can disable cookies in browser settings.
8. Changes to This Policy
We may update this policy from time to time. The latest version will be posted here.
9. Contact Us
For questions or complaints, contact:
KQ TRADING AUSTRALIA PTY LIMITED
Email: order@kqtrading.com.au
Phone: 0451935994
Address: 271 Milperra Road, Milperra NSW 2214, Sydney, Australia